Meesho — Fraud in orders

I have placed order of 10 packs of solar lights worth 6800 and received completely different three cheap plastic balls . They have sent the different product and not the one shown in the picture . They are making fool out of people . I have also tried returning the product but it is not getting returned as the delivery boy is saying he will pickup the order when the order will match the picture but how can i show the thing which I haven’t received .I called meesho customer care a number of times but they are like they can’t do anything to resolve this . I also have the photos and video of the package while being opened . I will attach them as well . This is the second time meesho did this to me but this time the loss is very high .