Meesho — Fraud on Meesho along with Shadowfax

Website:

Meesho.com

I placed an order on the meesho app on 5th. I live in Chennai and my parcel reached chennai on the 9th. It's 15th today and it haven't been delivered to me till today. They are playing around. When I called their customer service, they were playing around giggling and putting my call on hold. I already read plenty of complaints about meesho and shadowfax. They are frauds. They are playing along and doing frauds. I need my money soon.