Meesho — Garbage received and not refunding money

Address:

ground floor,13/16 min,17 min,samalka,old delhi,gurugram road ,kapashera, New delhi , 110037

I have ordered salwar suit from Meesho app on 13/02/2024 and received a box full o[censored]sed stinking pieces of stained clothes on 17/2/24 which are just garbage and when I called to get it cancelled and asked for refund, Meesho representative denying to refund and are adamant that they send the genuine product . Meesho is denying to refund the money and not accepting to return

Dealers name -Pramukh enterprises
order #[protected]
corporate office adress-10 floor ambiance tower 11, ambiance island, Gurugram, 122002, haryana

I want the money to be returned

i received the message from meesho that money will be refunded but when called customer service to confirm, they are denying and not accepting to further process the complaint and not providing the follow up on complaint