My name is payal Verma. I had ordered 12 W emergency rechargable LED bulb from meesho on 22 October in quantity 4 and total amount I paid is 956 rupees I received the product on 28 October they send me wrong product ( 9/10 w bulb ) so I tried to exchange the product but it is not processing then I applied for return and refund on 31 October. It is written in their website that your refund will reflect in 5-8 days but they didn't refund any amount and also they showing my refund amount is only for 1 quantity but I handover all 4 quantity so I called them on 8 Nov 2022 which is 8th day from return and asked for my refund and also why it is showing amount for only 1 quantity then they said their is Option for quantity. you should select for 4 quantity otherwise call in 7 days now we can't do any thing. So request them either return my money or provide me product but they said we can't do anything. My order no is[protected]. Please try to help me get my full amount of money 956/- back.
It is my humble request to go through my greviance. The pictures of order and invoice of the product is attached below please find
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