Meesho — Meesho is not proving me refund against a returned product

Meesho are money eaters. They are not providing me my refund money against a returned product. Everyday i call to meesho, they provide the same excuse on every call. It has been almost 20 plus days since i filled a complaint against this issue. Now i call but they do not provide refund. Their staff do not even have the etiquettes to talk to the customers. I have all the proofs and recordings. Overall very bad experience with meesho. Beware about their so called 'Easy Returns' policy. Totally fraud