Meesho — Meesho Product Order Not received

I had Ordered a product from Meesho on 5th July 2022, on 13th july 2022 the status of the delivery is shown as delivered, later on 14th July i contacted meesho help center and raised a complaint saying i haven't received any package, they have responded saying the package has been delivered with OTP service and will be considered a successful delivery. whereas i haven't received any package.

I also tried contacting the delivery partner of Meesho i.e Xpressbees, and have not received any response from them.