Meesho — Meesho Product picked up, no receipt given, return status marked as cancelled and refund is not initiated

Address:	NO 64 , RAMALINAGA LAYOUT, AVALAPALLI VILLAGE,HOSUR
Website:	Meesho

I had ordered a saree from Meesho. Order number is[protected]and courierid : AWB [protected] .It was delivered to me on 3rd 0ct 2022.
Since the saree was too old, I raised a return request for the same. The return was picked up on 5th Oct and the person did not give the pickup slip stating he does not have one. He took the returned product and went away.

Meesho then updated the status of the product as Return Cancelled.

When I raised complaint to their customer care, they said they had raised a complaint and asked me to follow up in 2 days.

I have been following up since then. Every time when I follow up they ask me to call after 2-3 days.

I raised the complaint, and they send me an email asking me to update the picked slip but so far all throughout my order picked person never give any slip.

Please help me with the refund of same.