Meesho — Not able to return the product

Website:

meesho.com

I am not able to login to meesho app. I have 3 orders pending. I am not able to return them. When I contacted customer care they said my account is blocked. They didnt give me reason for blocking also they didnt mention me how to unblock. How can I get my refund ? I dont want their product. Quality is pathetic. I made full extra payment for all type of returns still they are saying nai hoga return. They are scam/fraud.