Meesho — Not replacing the wrong product nor returning the money

Address:Brindavan Layout, KR PUram
Website:Meesho.vom

Hello All,
We ordered "Syon Square lock cap" from Messho on 8th Feb but delivered the wrong, damaged used product on 18th Feb. We have called customer care more than 20 times to replace or refund the money, but they take the request and arrange the Robo call for pickup. The call says do you want to rearrange the pickup or cancel, but no action from Messho team.

Are you willing to replace the product or return the money if not I will proceed with legal actions from our end. Please find attached call logs, and screenshots for your reference. Complaint Number :[protected] &[protected],

With Regards
Madhavi

On Sat, Mar 25, 2023 at 12:50 PM Meesho wrote:
Hi Madhavi,
Thank you for getting in touch with Meesho Support! We've made note of your concern. Use the complaint/ticket number provided below for future reference. We will address your concern at the earliest
Ticket No:[protected]
Your Escalated Order Number: Order Number :[protected]

Disclaimer: This is a system-generated email – please do not reply to it. If you have any queries please reach out to our support team through the "help centre" in the Meesho app.
Regards, Team Meesho
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