Meesho — Only 50% refund received for online order

Website:

meesho.com

I have ordered two quantities of adult diapers on Meesho app. But I have received only one quantity. So I have opted for return of the item and refund, but only 50% of the paid amount is refunded.

The total amount paid for the orders is Rs.3409.
Refunded amount: Rs.1704.50

The supplier had delivered only one item even though I ordered two. I have returned whatever quantity I have received, but I received only 50% of the amount I paid. I request the company to refund the balance amount.

I have raised this issue to Meesho, but they didn't respond in a positive manner. I request Meesho to conduct a thorough enquiry regarding this order.