Meesho — Order is said to be delivered whereas I haven't received any package.

Order #[protected] was paid online by me and was supposed to be delivered at my address. The delivery kept getting delaying for almost a week and then they just marked the order as delivered whereas I have received no such package. Really disappointed in the service. I was really excited to use this app and it's services but looks like it isn't any good. I raised a complaint with the customer care of meesho as well. They said the complaint copy would be sent to my email id which again it didn't not happen . However I did note down the complaint number and that is[protected]. It's difficult to trace the package from the courier service as they do not provide the delivery person's details

I really hope this resolves soon . Either send me the product or refund the money.