Meesho — Product Accessories Not Received

Hi Sir/ Madam,

I was ordered Aerosilver-Merchant Silver Glider Air Purifier which is one quantity. In the order they mentioned that it comes with perfume bottle with spray cap in the images.

Order ID:[protected]
Ordered on 22nd October 2023.
Received it on 28th October 2023 with partial product accessories (There is no spray bottle cap).
I was initiated a Exchange on same day because it is not allowing me for return request.

The product today (8th November 2023) received again with missing Spray bottle cap.

I reached out to Customer care and they said that, they can't do the needful because it is not under return policy.

I need full refund for the product. I am ready to return the product. Please do the needful.