Meesho — Product got misplaced/ delivered

Website:meesho

My product got misplaced/ delivered on 11th of September but I didn't get the order. I was unaware of the product delivered status. So, when I tried to check the status of my product on 13th September. It was already delivered on 11th September. I filled complaint on 13th September 12pm to meesho. But meesho team filled complaint with wrong information in there ticket history. Again on 15th I complaint, were they informed me that my complaint was filled with other issues & I didn't raise the complaint within 48 hours, hence can't we solve. I was asked to wait for 48hours again but again they were giving excuses with some other points. And was asked to wait 48 hours. Again today I raise complaint. But this time they are saying I didn't raise complaint on 13th September. And there is no solution on this.

I have all the prove of complaint i.e call recordings.

Order ID:[protected]_1
Request ID
13th September: 44321524
15th September: 44560622
17th September: 44817614
19th September: not shared by meesho.

Delivery Logistics:
Shadowfax: SF[protected]FPL
Was this information helpful?
No (0)
Yes (0)
Sep 19, 2022
Updated by Makarand Kengar
Customer Name: BABLI Das
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Meesho
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    2133
    Pending
    0
    Resolved
    155
    Meesho Address
    Bengaluru, Karnataka, India
    View all Meesho contact information