Meesho — Product Picked up but they have not refund yet

Hi,

I made a return request,
They picked up product they I got a message but after some hours one more guy they sent to picked up again. and they updated status as Return Cancelled. after they I called them many time and dropped mail also with attachment of screen shot of message which I got after product picked up.
but they are not updating status and also not refunding amount. They are saying every time wait for 24/48 hours.

Please help me in same.

Thanks
Hemant Soni