Meesho — Product return got cancelled by delivery executive

I bought kurta set but got something else and when i initiate the return courier guy cancelled return everytime and said he can't pickup the parcel until the product image is showing in his phone and he can't pickup otherwise his salary got deducted.i have initiate return so many times but got same result so last i try to exchange it but they cancelled that as well.i talked to customer care so many times but they said that the parcel is not going to return even i message them on instagram and they assure me to help but did nothing and the same pickup guy said same things to me .he ask me otp everytime and cancelled the order return.i loose my money and order both and they ain't help but only give me lots of stress.please make my parcel return and refund my order.