Meesho — Product showing delivered but not received

Address:

Bangalore Karnataka

Sub order ID[protected] Pashmina Designer Kashmiri Printed suit with Fancy Shawl

sub order ID[protected] Jay Shri Krishna Hot Pot Gripper Steel Bowl Plate Hot pot Utensil
Order placed for both on 9th dec, also showing product delivered on 14th Dec, but not received.

Called at help line thrice and third time the customer executive says no complaint registered. No resolution. Not even saying if anything can be done at their end regarding this or not. Executives says resolution will be delivered on email. But nothing satisfactory.

They dont even trace the delivery agent neither any refund assurance.

Meesho I always doubted for their products and services before any purchase and now I know the reason, wish not to be part of it.
So ridiculous and non friendly to customers, who are the one for which company is all about..