Meesho — Product was not delivered yet

Address:

A/p Chandkhed ,Tal-Maval, Dist-pune.

I placed an exchange order of 2 quality dated 22 March 2023. The delivery boy picked up 2 quality products. But I got 1 product in March 28, 2023. 1 product is missing. I spoke to your customer service representative they said your pickup is not showing there but they said we can't help you at all. I have exchange service but the product has not reached me and the refund payment has not been done.