Meesho — Received garbage for a kurta ordered from Meesho

I ordered a kurta of rupees 623 from Meesho App. The sub order ID of the product is[protected]_1. I have received garbage item in my parcel that was seal packed. Now Meesho customer care is not catering to this problem and they are saying that as per verification of their records, they are unable to process my claim, as it is not meeting their policy guidelines.

I want my refund of rupees 623 for the garbage that have received from Meesho.

Meesho is the worst shopping Application