Meesho — Refund is not being initiated on time

Website:

www.meesho.com

I had ordered a white board from meesho online shopping app firstly the dilivery boy wasn't ready to diliver that kept the product with him for 3-4 days then company emailed me that they are unable to deliver that so they sent it back to the seller you now have to make a fresh order ... And i did that also but this time still they fooled me for 2 days then they finally delivered that but this time they delivered me a damaged product and items were also missing in them ... Now they are delaying my pickup from many days. They are liable to pay me rupees 840