Meesho — Refund is not Credited

Company name - Mobikwik.com refund Translation ID -meesho-MN4IQNPYCEMXVKRURTCA-1
Date of refund was success 26/11/2022 Refund Amount[protected]/- refund but its amount refund is not received only wallet /Bank account mobikwik is showing in app, now consumer want his amount to be refunded