Meesho — Refund my debited amount

I orderd on 19th July 2022 and paid amount 236/- via Google pay. and debited money from my account. and also i got confirmation mail from Meesho regarding the successful payment transaction.
But when I open the meesho app, order is not placed and I lost my money too.
I contacted the customer care but they didn't solved my isssue.
I need to get refund. Kindly do the needful ASAP.