[Resolved]  Meesho — Refund not credited showing fake UTR

I have ordered in meesho on 11 march 2023
[protected]_1 &[protected]_2 of 1040(520+520)
when I received package i have received both the order in single package as[protected]
When i open the package it has garbage bag and empty

When i have raised complaint they refunded the 520 for a single order out of two

Iam after company from 3months they gave me UTR NO[protected] for remaining 520 rupees order but that never credited and bank doesn’t have any information about this UTR

Attachments
* Proff that they said we will provide full refund but they didn’t
*bank statement of payment and refund (520)
*remaining months statements
* tweeter screenshot