Meesho — Refund not received for Non OTP delivery

I have ordered Ganesha statue for 246 on Feb 27, 2023. We don't get any calls or messages from delivery partner but received order has successfully deleivered on March 04, 2023 without OTP anything. I have called to help center and raised the complaint about this. I called them daily and each of the person raised complain for this daily but I don't get any solution yet. One of the employee Ankit told we have initiated refund on March 14, 2023. but I don't get any refund, I have received 228 for another non OTP delivered order. They asked me to share my bank statement. how can I share my bank statements with them? they didn't share any proof for refund. I hope this complaint will resolve my issue