Meesho — Refund not received for purchase failed transaction

Website:

Meesho.com

While making an purchase on 2nd feb 2022 from meesho amounting rs.545. Amount got debited and yet nt recieved. I waited till 7 to 8 days as per there TAT and call for call centre 5 to 6 times bt they were highly misleading and helpless. And also wrote an email to them still no reply. This is for meesho- if you guys are nt affording a good customer service plz close the app dnt harrass people unnecessarily. Payment was made through gpay and all details were shared to [protected]@meesho.com. Spoke with agent named pravin and varun.