Meesho — Refund not reflect in account

Respected sir
I am romaisa from jammu and kashmir i have order a duppatta dress price 1609 from meesho in 28 august and due to wrong product delivery i have placed return reqest many time but product not pickd up after that i have cal meesho customer care and they provide me return address for self return. I have return the product to supplier on 18 september and sent return slip to meesho mail provided by customer care for refund of product and courrier charges.
But till date i have not recived my amount from meesho i have sent account statment that the amount not reflect in my account but i have no resolution of my complaint till date please sir i requested to you return my amount i am parmanent customer of meesho from last three years and i have face alot of problem please make my payment sir.
Thanks with regard