Meesho — Refund not transferred

I had ordered a product from Meesho for INR 1549/- but a wrong product was delivered. When I initiated exchange they did not send the new product to me. I again initiated refund and after complaining multiple times they refunded 15.49 of credit to me card.

It has been 6 months and I have been continuously following up with Meesho team but there is- no resolution from them.

Highly irritated and frustated due to this kind of service.