Meesho — Regards Refund Amount

Dear Sir/Mam,
I ordered Jewellery Sets Product on 23rd August 2022 which cost Rs. 2, 377, I received the product on 26th August, Its very worst one. PFA the photo. Then after I request to customer care, They told its direct delivered from supplier, we have some Technical issues regarding direct shipment. and you should adjust in this time we clear shortly.
This order was delivered Direct from the supplier. Ok But i placed the Order through Meesho, I have received the product with correct Order Invoice number, Place, Mobile Number Etc, My order details are correctly mentioned in the invoice so I get it and also pay the amount. This is your server issues, then why you did not return my amount. nearly 12 days I called to customer care, I explained my problems to each and every person, But still there is no use. So Please refund my amount.