Meesho — Return is not reflecting

I purchased a Top Name: TPB PATCH and Sub Order ID[protected]_1
from messho. After delivered, I realised that the size is not correct so I returned it. The return was scheduled for 18 July, but it was pickup on 19 July.
Also the returned pickup is not reflecting on my meesho app..
Following person came for the pickup.
name: Laxman rao
Mobile :[protected]
When we called the pickup person, he told there is some technical issues, he will update it later.
Still it is not reflecting on the portal.
Kindly check and initiate the refund process as soon as possible..