Meesho — Return option not available after Delivered the product

Address:

Mahalaxmi Nagar, Bolangir

Hi Sir,

I order a product from Meesho and its delivered on 05/05/2021. After received my order its not the quality one which i am looking for, therefore i want to return/exchange it back but there in no option available in site. Tried reaching the Customer Care within 7 days and emailed them multiple times but they never respond properly. Emailed customer care with all the documents on 09/05/2021 and got response from Meesho on 10/05/2021-Monday that they closed this issue but i didnt get any resolution. Everytime there is option for return/exchange and for this product return option was available but after delivered its not appear in the site. Attached Screeshort where no return option available.

Name- Mamatamayee Jena
Order ID- #[protected]