Meesho — Return related

Website:

meesho.com

Dear Consumer Court,

Few days back some random order (Order number #[protected]) through Meesho had been delivered to my location and asked for COD charges of Rs. 780/- which I paid at that time I thought my family might have placed that order. Although We have not placed any order. Now when I am trying to contact Meesho about that unknown order, Meesho is neither assisting nor answering my calls and emails...Meesho has no information about that seller or that person who placed that order and delivered it to my location..This is truly insane. How irresponsible Meesho is... There is no such privacy policy...Please intervene and help me to get my refund back as early as possible.