Meesho — Scratch card prize

Address:

Vivekananda Nagar Bangarpet 4th cross Kolar district Bangarpet taluk 563114

I have received the scratch card from the meesho from that I won 11, 50, 000 when I tried to claim that they are asking to pay 11, 500 cash first we said that to cut that amount and give remaining amount but they are not agreeing for that so I am thoughting that it was fake plz it's true then give the amount or else warn them strictly not to do that