Meesho — The product and the customer service

I have purchased a product from meesho and i wanted to return it because of quality issues so they dont pick up the order and also when i call the customer service they talk to me in such a very bad way laughing giggle repeating the same thing not resolving my problem i am calling them since 23 sept and then today on 27 sept they on their own cancelled my return request and when i called them they treat me like what the hell they where talk to