[Resolved]  Meesho — Waiting for my amount since 2 months

I ordered a cotton printed Kurti from Meesho Order Id:[protected]_1 on 3rd may 2022. After receiving the product, I initiated the exchange because of its small size.
Even the pick up was done by next day but my exchanged product never reached me till now nor they refunded my money.
I have been contacting their customer service since then and every time they told that your refund has been initiated and wait for next 15 days. But everytime 15 days passes but I don't get my refund.

Meesho App shows that exchange is in process from last 2 months but never happened. Such a pathetic experience with Meesho app. never gonna order anything and does not recommend to anyone. Their executives are just throwing excuses. they asked for my statement and I provided that too.Even then their is no response from their side.

Pathetic.