Meesho — Wrong product delivered ,meesho denying return

Hello
I have place an order on 13th march 2023, order id[protected] of lucknowi chikankari women hand work fancy gala buti kurti.The product was delivered on 18th March. I got different colour kurti. I have placed a return request on 18th march itself but the pickup boy cancelled the return because of QC. I called the customer support multiple times regarding this matter but they are saying product cannot be returned due to their policy although the product is returnable and return period is not over yet.they are putting return request again and again and cancelled it multiple times. Now it is showing that I cannot place the return request any more. I want my refund as I have got wrong product. Please check into the matter and do the needful at the earliest.