Meesho — Wrong product received and exchange request getting cancelled due to meesho not communicating the pickup partner

Address:

AG-264, Green Valley Apartment Kestopur Majherpara 4th floor Above Dominos Kolkata 700102, Kolkata, West Bengal

Order Id[protected]_1

ORDER NUMBER:
R[protected]FPL
ORDER FROM:
MEESHO
CURRENT STATUS:
CANCELLED
ORDER DATE:
25 JANUARY, 2023

https://tracker.shadowfax.in/#/track/47B207210C13E1ED63E39471D2A834FB/Rev/

I have ordered a dress and received painting gloves for which I have complained and asked to exchange many times to meesho. The pickup partner came once and said the product problem is not mentioned to them and therefore he cant pick up the wrong product from us. And after that whenever again I complained and placed exchange request the exchange request is cancelled by the pick up partner.
Please help me with the situation as nothing is happening from Meesho.