Meesho — Wrong Product Received

Respected Sir/Ma'am,
This is to inform you that there is a great deal of carelessness in your customer return department. As I ordered a case for my smartphone with Sub Order ID[protected]_1
but I received completely wrong and damaged product then I raise request for return but your Irresponsible executive denied for my return request. How Meesho team can be so irresponsible as they didn't able to provide satisfactory customer support. I'm writing this mail with great hope. The photos of damaged product that I received is attached below, take a note. Please take an action as soon as possible. Do the needful at the earliest.
Hope for your positive response.