Comments
I bought a merging star holiday package in February and they gave me the assurance that I will get a welcome kit with their portal credentials within 45 days and now it's been 5 months They didn’t send me anything and now I am not even able to make any bookings. So i requested to cancel my booking and refund my amount. I got confirmation mail in Feb. I will get my refund amount in 3 months and till now I didn't receive the amount and the customer case no is switched off.
No one from customer care: [protected] or the number mention on the website: [protected] will respond to the calls and the reservation booking mail id: [protected]@mergingstarholidays.com mentioned in the wellcome mail will not work. As i have planned to holiday on 23 to 27 February 2023 and requested to book hotels and send first mail on 02nd of February 2023 and following up daily with customer care and sending mails and also reaching to number mentioned on website and i didn't get my hotel booked as per below mail trail details. I was fed-up with the service provided by merging star holidays and i want to cancel and refund my Rs: 83000.
Details received on welcome mail:
MEMBERSHIP NO: MS060123/11041
APARTMENT TYPE: STUDIO (2 adults+2 children below the age of 6years)
SEASON: ALL (high floating)
TYPE : REGULAR
TENURE : 05 YEARS
Booking period: 7 Days to 30 Days prior to your holiday.
Membership Details:
Validity: 05 Years
Date of Issue:[protected]
Date of Expiry:[protected]
PURCHASE PRICE : INR 83, 000/-
INITIAL DEPOSIT : INR 83, 000/-
BALANCE PAYMENT : INR NIL
Regards,
Shaik Khaja Moulali
[protected]
No one from customer care: [protected] or the number mention on the website: [protected] will respond to the calls and the reservation booking mail id: [protected]@mergingstarholidays.com mentioned in the wellcome mail will not work. As i have planned to holiday on 23 to 27 February 2023 and requested to book hotels and send first mail on 02nd of February 2023 and following up daily with customer care and sending mails and also reaching to number mentioned on website and i didn't get my hotel booked as per below mail trail details. I was fed-up with the service provided by merging star holidays and i want to cancel and refund my Rs: 83000.
Details received on welcome mail:
MEMBERSHIP NO: MS060123/11041
APARTMENT TYPE: STUDIO (2 adults+2 children below the age of 6years)
SEASON: ALL (high floating)
TYPE : REGULAR
TENURE : 05 YEARS
Booking period: 7 Days to 30 Days prior to your holiday.
Membership Details:
Validity: 05 Years
Date of Issue:[protected]
Date of Expiry:[protected]
PURCHASE PRICE : INR 83, 000/-
INITIAL DEPOSIT : INR 83, 000/-
BALANCE PAYMENT : INR NIL
Regards,
Shaik Khaja Moulali
[protected]
I bought a merging star holiday package in February and they gave me the assurance that I will get a welcome kit with their portal credentials within 45 days and now it's been 5 months They didn’t send me anything and now I am not even able to make any bookings. So i requested to cancel my booking and refund my amount. I got confirmation mail in Feb. I will get my refund amount in 3 months and till now I didn't receive the amount and the customer case no is switched off.
No one from customer care: [protected] or the number mention on the website: [protected] will respond to the calls and the reservation booking mail id: [protected]@mergingstarholidays.com mentioned in the wellcome mail will not work. As i have planned to holiday on 23 to 27 February 2023 and requested to book hotels and send first mail on 02nd of February 2023 and following up daily with customer care and sending mails and also reaching to number mentioned on website and i didn't get my hotel booked as per below mail trail details. I was fed-up with the service provided by merging star holidays and i want to cancel and refund my Rs: 83000.
Details received on welcome mail:
MEMBERSHIP NO: MS060123/11041
APARTMENT TYPE: STUDIO (2 adults+2 children below the age of 6years)
SEASON: ALL (high floating)
TYPE : REGULAR
TENURE : 05 YEARS
Booking period: 7 Days to 30 Days prior to your holiday.
Membership Details:
Validity: 05 Years
Date of Issue:[protected]
Date of Expiry:[protected]
PURCHASE PRICE : INR 83, 000/-
INITIAL DEPOSIT : INR 83, 000/-
BALANCE PAYMENT : INR NIL
Regards,
Shaik Khaja Moulali
[protected]
No one from customer care: [protected] or the number mention on the website: [protected] will respond to the calls and the reservation booking mail id: [protected]@mergingstarholidays.com mentioned in the wellcome mail will not work. As i have planned to holiday on 23 to 27 February 2023 and requested to book hotels and send first mail on 02nd of February 2023 and following up daily with customer care and sending mails and also reaching to number mentioned on website and i didn't get my hotel booked as per below mail trail details. I was fed-up with the service provided by merging star holidays and i want to cancel and refund my Rs: 83000.
Details received on welcome mail:
MEMBERSHIP NO: MS060123/11041
APARTMENT TYPE: STUDIO (2 adults+2 children below the age of 6years)
SEASON: ALL (high floating)
TYPE : REGULAR
TENURE : 05 YEARS
Booking period: 7 Days to 30 Days prior to your holiday.
Membership Details:
Validity: 05 Years
Date of Issue:[protected]
Date of Expiry:[protected]
PURCHASE PRICE : INR 83, 000/-
INITIAL DEPOSIT : INR 83, 000/-
BALANCE PAYMENT : INR NIL
Regards,
Shaik Khaja Moulali
[protected]
Hi Anne & Shaik Moulali,
Pls lets get in touch with each other and take further steps together.
Pls lets get in touch with each other and take further steps together.
Ranjit G's reply, Feb 1, 2024
Hello,
I am also facing same issue scammed by merging star holiday, i purchase holiday package on March 2023, but no one received a call, i want refund my amount, touch with each other
I am also facing same issue scammed by merging star holiday, i purchase holiday package on March 2023, but no one received a call, i want refund my amount, touch with each other
This is their new and updated website where there is no option for reviews :
https://mergingstarholidays.com/contact/
https://mergingstarholidays.com/contact/
Thanks for initiative and i know one more person who facing the same issue please watsup me to my mobile no:[protected]
AmolM1's reply, Jul 19, 2023
Hey,
I'm one the people who was scammed by merging star as well, I'm going to visit goa & file a official complaint, please text me on [email protected] or call me on nine-seven-seven-three-two-two-two-zero-five-seven. let's get our hard earned money back from these scammers.
I'm one the people who was scammed by merging star as well, I'm going to visit goa & file a official complaint, please text me on [email protected] or call me on nine-seven-seven-three-two-two-two-zero-five-seven. let's get our hard earned money back from these scammers.
Hey,
To anyone seeing this comment suffering from same situation.
I'm one the people who was scammed by merging star as well, I'm going to visit goa & file a official complaint, please text me on [protected]@gmail.com or call me on nine-seven-seven-three-two-two-two-zero-five-seven. let's get our hard earned money back from these scammers,
To anyone seeing this comment suffering from same situation.
I'm one the people who was scammed by merging star as well, I'm going to visit goa & file a official complaint, please text me on [protected]@gmail.com or call me on nine-seven-seven-three-two-two-two-zero-five-seven. let's get our hard earned money back from these scammers,
AmolM1's reply, Aug 10, 2023
They gave me refund since I didn't get their services.
They gave me refund since I didn't get their services.
Shifa Shaikh's reply, Aug 21, 2023
Hi, I would like to apply for a refund after reading all the reviews. Could you please help me with the procedure you followed?
I tried reaching out to you on merging star website.
I am also the one who has been scammed by Merging Star Holidays, It's been 4 months since we have paid them and not received membership card. Neither they are receiving our calls.
Can we get in touch and take further steps together ?