Meritnation — ridiculous product, worst support service team

Address:Pune, Maharashtra, 411046
Website:www.meritnation.com

I have purchased a package for 2 years with live classes and its literally waste of money. Live classes not useful as its never as per the syllabus of your school and can't be customized.
While purchasing nobody told language text syllabus will not be covered, social science only key video's will be provided.

Very surprised with the support team answers to parent queries so my recommendation - do not waste your hard earned money on such ridiculous product and nonsense team.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I purchased a package with a promise that If the student is not interested, the entire amount would be refunded within a month. I was told that there would frequent calls to inform about progress of the student basis which the subscription would continue.
However to my shock, only Science and Maths are covered and none of the other main subjects are part of the programme. Also there was no calls or monitoring the way it was promised.
When i called up the calls center to withdraw the subscription, they say there is no refund policy.
How unprofessional can an online education programme be. Hardly has the student availed 2 months of the programme and they are greedy to keep the entire money with no refund.
This money is hard earned and not to waste. There are plenty of other online educational sites which genuinely help students.
The call centre staff need to be trained to be sensitive to customers .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Pune
    Maharashtra
    India
    File a Complaint