Meritnation — Worst service ever | |||||
Hello, I am Chintan I am a student of ICSE board and I am a subscribed customer of meritnation since 14 December 2013 (I was in ninth class at that time). I have my physics board exam next week and when I opened the website to give some tests for practising physics then, to my surprise, found the test series closed. My subscription is expiring on 15th April 2016 that is one and a half month from today but the test series is closed weeks before. I rang them and stated my problem to their counsellor and what followed was the worst reply from them. She (their counsellor) gave the excuse that test series will be started in the next session and told me that this is not the time to give tests and waste time online but I should read some notes and prepare for the finals. Now, this is the peak time when I need that test series the most for preparing for my board exams and they are denying it even when I have their subscription. What’s the use of buying their subscription if you can’t use it even during your subscribed period. I have not expected this from Meritnation. Dated: 8 April 2016 Was this information helpful? | |||||
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Helo i want to complain against meritnation . They are not replying me . The person came to me for demo class and money not picking up my call from the first day after i have submitted the money. I am having so much of problems but no one is there to solve my issue . If anybody is there who can solve my issue please contact me asap .
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