Metro Railway, Kolkata — Machinery not working properly and rude behaviour of staff

Address:Metro Railway Kolkata
Website:mtp.indianrailways.gov.in

I entered dumdum metro station at took exit from central metro station. At the time of exit gate wasn't opening. I sought help from a staff and he checked that entry was not recorded in my card. So he made both entry and exit in central metro. It charged me Rs. 25/- whereas the metro fare from dumdum to central is Rs. 15/-, when I said that the fare is not this much and why am I charged extra, they behaved rudely and said in a harsh tone that the fault is mine and I am rightly charged the money for that.
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    Metro Railway Kolkata
    India
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