Claimed

Metro Shoes Complaints & Reviews

1
Last updated Oct 21, 2023
Complaints 141
Resolved
11
Unresolved
130
Quick Links
Statistics
Share
Contacts

File a complaint to Metro Shoes

Having problems with Metro Shoes?

File a complaint and get it resolved by Metro Shoes customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Metro Shoes
Customer Service Contacts

Metro Shoes Phone Numbers

Phone
+91 22 6656 0400
65
29
Fax
+91 22 6656 0490

Metro Shoes Website

Metro Shoes Head Office Address

Metro House, S.B.S. Road, Colaba Causeway, Mumbai
Mumbai
Mumbai City District
Maharashtra
India
400001

Metro Shoes reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shilpa Hb
Nov 24, 2021
Report
Copy

Address:No77, shivashakthi residency ,4th cross,vijayashree layout, mylasandra Bangalore., 560059

I have ordered a shoes through metro shoes... Not received the product nor any customer care service operational to guide the process...
Metro Shoes customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ruchi 06
    from Haldwani, Uttarakhand
    Nov 23, 2021
    Nov 23, 2021
    This thread was updated on Nov 23, 2021
    Report
    Copy

    Address:Haldwani, uttarakhand

    The metro shoes haldwani took two times the amount through the Paytm scanner
    Metro Shoes customer support has been notified about the posted complaint.
    Nov 23, 2021
    Updated by Ruchi 06
    Payment issue
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Muazzam Faridi
      Nov 19, 2021
      Report
      Copy

      Address:Ghaziabad

      I Purchased a pair of metro shoes from opulent Ghaziabad, it was around INR5000buks, and its sole is got damaged and stitches got broken very soon, and I want to replace the sole so that shoe can become waearable, how can I get this replacement done, please help
      Metro Shoes customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Manish Mritunjai
        Nov 14, 2021
        Nov 14, 2021
        This thread was updated on Nov 14, 2021
        Report
        Copy

        I am Manish Kumar from Allahabad Uttar Pradesh. I perchase metro shoes in 2018 with rupees 4500/ occasion of my merriage. This is party wear shoes so no longer wear n daily ways onley three times we wear this shoes n keeped very well n protected their box. This 10 th November I going to office colleague merriage ceremony party I open shoes box n cleaned the shoe when wear the shoe my shoe's sole now cracking n many small pieces of sole put off my room because shoes sole was early damage n defective so I'm very sad. I have many other shoes they are very old n longer used by me but not damage.
        So you tell me what can I do to give me a good response
        Metro Shoes customer support has been notified about the posted complaint.
        My mobile number is [protected], [protected]
        My address - 6/4 Nayapura Stanley Road Prayagraj Uttar Pradesh 211002
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chinupatrick
          Nov 10, 2021
          Report
          Copy

          I have purchased metro shoes from metro store celebration mall Udaipur Rajasthan on 30th October 2021…these shoes are defective…just in 10 days leather has peeled off from back…Right n left shoe is of different size…I want my shoes to be replaced from metro store Jodhpur .cause I live in jodhpurr
          +1 photos
          Metro Shoes customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sapna_punia
            from Jaipur, Rajasthan
            Nov 2, 2021
            Report
            Copy

            Address:Plot no 43 near vasant valley school, Benad road

            I purchase a pair of wedge from jaipur metro shop vaishali nagar.. When I purchased already the leather is peeled off but the seller said that if any problem occur then came to me and now they are saying that our service is only for 100 days... It's not fair
            Metro Shoes customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yogananda_pa
              Oct 28, 2021
              Report
              Copy

              I bought this product from Bangalore store in mantri mall on 8/10/21. When I wire this davinchi 60-665-B-42 sandal next day, after walking for two hours the back strip elastic stitch broke. Can this product be replaced?
              Metro Shoes customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                preeti_213
                Sep 23, 2021
                Report
                Copy

                What the action you have taken. I haven't receive any response for my order #[protected]. You guys are harassing me.
                Metro Shoes customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  preeti_213
                  Sep 21, 2021
                  Report
                  Copy

                  I have placed an order #[protected] on 25th July 2021 on metro shoes online to date, I haven't received my order. I am chasing them through email from last 2 months evertime I receive an email to kep patience. It's high time now I want the resoultion on my given order number ASAP.
                  Metro Shoes customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    @
                    @runvats
                    Aug 23, 2021
                    Report
                    Copy

                    Address:Opulent mall, Ghaziabad

                    I have purchased a shoe from opulent mall Ghaziabad outlet and their quality is very poor in front of shoe their are many wrinkles occurred which was looking very bad and they look like so cheap shoe not according to big brand metro shoe and they cost also which i have pay in favour of metro shoes and at last i am very disappointed by your quality.
                    Metro Shoes customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jite1234h
                      Aug 6, 2021
                      Aug 6, 2021
                      This thread was updated on Aug 6, 2021
                      Report
                      Copy

                      Address:ISKON ROAD

                      Very bad quality shoes no body is responding shoes bottom sol came out in two hours of first wearing.
                      Metro Shoes customer support has been notified about the posted complaint.
                      Very bad quality shoes . return to repair 20 days back no body responding
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amit 26
                        Jul 31, 2021
                        Report
                        Copy

                        Address:Metro shoes,near Titan Showroom,Sangli, Maharashtra

                        Metro Shoes, Sangli sales damaged products. I Complained about the damaged shoes, and asked the staff to replace it, but they denied and they just repaired the newly purchased shoes .Next day I again found the damage in the same shoe.
                        Metro Shoes customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sanjay122
                          from Vijayawada, Andhra Pradesh
                          Jun 28, 2021
                          Report
                          Copy

                          Address:Metro shoes tilak road mahal nagpur

                          Shop by the name metro shoes is over constructed as per plot alloted to him.
                          Please serve this as soon as possible.
                          Metro Shoes customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mehaboob k
                            Jun 19, 2021
                            Report
                            Copy

                            Purchased Shoe in Amazon platform .it cost 2k within few month the bottom gue comes out in both shoes . Brought by the brand name and for professional usage but it makes to have worst situation now for me to handle.
                            Metro Shoes customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              yogita17
                              Jun 13, 2021
                              Report
                              Copy

                              I have purchased a pair of metro footwear from Myntra in April. But with in two months my footwear is damage and the condition is worst. Now Not in use. What can I do. I paid for that.
                              +2 photos
                              Metro Shoes customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sonal barad
                                Jun 13, 2021
                                Report
                                Copy

                                Address:B/16 giriraj sinh dodia,krishna vill 3,jitodiya borsad road, anand

                                Sir I purchased metro chhapal from ahemdabad..I use only 10 time nd chhap al is broken
                                +1 photos
                                Metro Shoes customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Alisha Soni
                                  May 3, 2021
                                  Report
                                  Copy

                                  Address:House No. 1267 Sector 15. B Top Floor Chandigarh

                                  R. sir, I have purchased a pair of platform at sector 17 chandigarh, when I have used this product first time and from that day there is so much pain my foot, even I could not move till date, it is not comfortable to Move or there is anything wrong in your products, earlier also I had given complaint regarding this but no action has been taken till date,

                                  So it is therefore requested that ple1 change this product I can't wear it easily, or give me any other product in lieu if this product, ,

                                  I will b thankful for that.

                                  One more req. I can not move due to pain in my foot so please if possible return my complete amount or give me any other product. Thanx.

                                  Alisha Soni, Advocate
                                  Sector 15.b .House no. 1267, Chandigarh.
                                  Mob [protected]
                                  Metro Shoes customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kcee
                                    Mar 25, 2021
                                    Report
                                    Copy

                                    Address:GSSS BAKHROT ,KARSOG MANDI HP 175011

                                    Metro shoes booked on 18 march was very tight. kindly return it. as early as possible.
                                    +1 photos
                                    Metro Shoes customer support has been notified about the posted complaint.
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      prakhar2306
                                      Mar 19, 2021
                                      Report
                                      Copy

                                      Address:Adress LA , B block B-403 , 123-civilines, Bareilly

                                      My running shoes sole is tearing... and it’s not even a 8 months and usage is also very minimal.
                                      +1 photos
                                      Metro Shoes customer support has been notified about the posted complaint.
                                      Helpful
                                      Be the first one to find this review helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vermapriya7
                                        Mar 16, 2021
                                        Mar 19, 2021
                                        This thread was updated on Mar 19, 2021
                                        Report
                                        Copy

                                        I’ve to return the order as the footwear and too noisy. I lodged a return request 10 days back, ticket number was allotted to me and I was assured that executives would be Fontaine me soon but so far I’ve got no revert. Moreover no one is replying to the mails I’m sending.
                                        Metro Shoes customer support has been notified about the posted complaint.
                                        I’ve still not received any response from them yet. Plz help
                                        Helpful
                                        Be the first one to find this review helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit