Claimed

Metro Shoes Complaints & Reviews

1
Updated: Aug 5, 2025
Complaints 143
Resolved
11
Unresolved
132
Contacts

File a complaint to Metro Shoes

Having problems with Metro Shoes?

File a complaint and get it resolved by Metro Shoes customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Metro Shoes reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jasjyot Singh Almast
Dec 30, 2021
Report
Copy

Address: House No. 3033, Sector 27 D, Chandigarh

Bought a pair of White Socks Last week from Metro Store Sector 17 Chandigarh.
After one wash there is a hole in the socks.
Visited the concerned store but they didnt help anything.
Jasjyot Singh
[protected]
Metro Shoes customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    M And
    Nov 30, 2021
    Resolved
    Report
    Copy
    Resolved

    Order no(MO[protected] returned on 14th November 2021
    Refund not received . Phone numbers wrong on the website. Customer care not replying.
    Dec 19, 2021
    Complaint marked as Resolved 
    The company emailed the RRN number. I followed it up with Razor Pay. They told me ask my bank to check and charge back the amount. The bank did that and the amount was refunded.
    Metro Shoes customer support has been notified about the posted complaint.
    Dec 16, 2021
    Updated by M And
    Mochi customer care on 3rd of Dec sent me an email that the refund has been initiated. Razorpay would refund in 5to 7 working days

    Not received till date. I am going ringa ringa roses with the bank, mochi and my bank.

    Mochi sucks, Razorpay too
    Dec 16, 2021
    Updated by M And
    Still struggling. I received an email on 3rd Dec that a refund has been initiated. Till date not credited. I

    It's the customer going to a frustrating journey of getting a refund for a wrong size of shoes shipped by the seller.

    Pathetic Mochi shoes, Metro shoes or whatever
    Still struggling. I received an email on 3rd Dec that a refund has been initiated. Till date not credited. I

    It's the customer going to a frustrating journey of getting a refund for a wrong size of shoes shipped by the seller.

    Pathetic Mochi shoes, Metro shoes or whatever
    Helpful
    1 other people found this review helpful
    1 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shilpa Hb
      Nov 24, 2021
      Report
      Copy

      Address: No77, shivashakthi residency ,4th cross,vijayashree layout, mylasandra Bangalore., 560059

      I have ordered a shoes through metro shoes... Not received the product nor any customer care service operational to guide the process...
      Metro Shoes customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ruchi 06
        from Haldwani, Uttarakhand
        Nov 23, 2021
        Report
        Copy

        Address: Haldwani, uttarakhand

        The metro shoes haldwani took two times the amount through the Paytm scanner
        Metro Shoes customer support has been notified about the posted complaint.
        Nov 23, 2021
        Updated by Ruchi 06
        Payment issue
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Muazzam Faridi
          Nov 19, 2021
          Report
          Copy

          Address: Ghaziabad

          I Purchased a pair of metro shoes from opulent Ghaziabad, it was around INR5000buks, and its sole is got damaged and stitches got broken very soon, and I want to replace the sole so that shoe can become waearable, how can I get this replacement done, please help
          Metro Shoes customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manish Mritunjai
            Nov 14, 2021
            Report
            Copy

            I am Manish Kumar from Allahabad Uttar Pradesh. I perchase metro shoes in 2018 with rupees 4500/ occasion of my merriage. This is party wear shoes so no longer wear n daily ways onley three times we wear this shoes n keeped very well n protected their box. This 10 th November I going to office colleague merriage ceremony party I open shoes box n cleaned the shoe when wear the shoe my shoe's sole now cracking n many small pieces of sole put off my room because shoes sole was early damage n defective so I'm very sad. I have many other shoes they are very old n longer used by me but not damage.
            So you tell me what can I do to give me a good response
            Metro Shoes customer support has been notified about the posted complaint.
            My mobile number is [protected], [protected]
            My address - 6/4 Nayapura Stanley Road Prayagraj Uttar Pradesh 211002
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chinupatrick
              Nov 10, 2021
              Report
              Copy

              I have purchased metro shoes from metro store celebration mall Udaipur Rajasthan on 30th October 2021…these shoes are defective…just in 10 days leather has peeled off from back…Right n left shoe is of different size…I want my shoes to be replaced from metro store Jodhpur .cause I live in jodhpurr
              Metro Shoes customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sapna_punia
                from Jaipur, Rajasthan
                Nov 2, 2021
                Report
                Copy

                Address: Plot no 43 near vasant valley school, Benad road

                I purchase a pair of wedge from jaipur metro shop vaishali nagar.. When I purchased already the leather is peeled off but the seller said that if any problem occur then came to me and now they are saying that our service is only for 100 days... It's not fair
                Metro Shoes customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yogananda_pa
                  Oct 28, 2021
                  Report
                  Copy

                  I bought this product from Bangalore store in mantri mall on 8/10/21. When I wire this davinchi 60-665-B-42 sandal next day, after walking for two hours the back strip elastic stitch broke. Can this product be replaced?
                  Metro Shoes customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    preeti_213
                    Sep 23, 2021
                    Report
                    Copy

                    What the action you have taken. I haven't receive any response for my order #[protected]. You guys are harassing me.
                    Metro Shoes customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      preeti_213
                      Sep 21, 2021
                      Report
                      Copy

                      I have placed an order #[protected] on 25th July 2021 on metro shoes online to date, I haven't received my order. I am chasing them through email from last 2 months evertime I receive an email to kep patience. It's high time now I want the resoultion on my given order number ASAP.
                      Metro Shoes customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        @
                        @runvats
                        Aug 23, 2021
                        Report
                        Copy

                        Address: Opulent mall, Ghaziabad

                        I have purchased a shoe from opulent mall Ghaziabad outlet and their quality is very poor in front of shoe their are many wrinkles occurred which was looking very bad and they look like so cheap shoe not according to big brand metro shoe and they cost also which i have pay in favour of metro shoes and at last i am very disappointed by your quality.
                        Metro Shoes customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          jite1234h
                          Aug 6, 2021
                          Report
                          Copy

                          Address: ISKON ROAD

                          Very bad quality shoes no body is responding shoes bottom sol came out in two hours of first wearing.
                          Metro Shoes customer support has been notified about the posted complaint.
                          Very bad quality shoes . return to repair 20 days back no body responding
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Amit 26
                            Jul 31, 2021
                            Report
                            Copy

                            Address: Metro shoes,near Titan Showroom,Sangli, Maharashtra

                            Metro Shoes, Sangli sales damaged products. I Complained about the damaged shoes, and asked the staff to replace it, but they denied and they just repaired the newly purchased shoes .Next day I again found the damage in the same shoe.
                            Metro Shoes customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sanjay122
                              from Vijayawada, Andhra Pradesh
                              Jun 28, 2021
                              Report
                              Copy

                              Address: Metro shoes tilak road mahal nagpur

                              Shop by the name metro shoes is over constructed as per plot alloted to him.
                              Please serve this as soon as possible.
                              Metro Shoes customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mehaboob k
                                Jun 19, 2021
                                Report
                                Copy

                                Purchased Shoe in Amazon platform .it cost 2k within few month the bottom gue comes out in both shoes . Brought by the brand name and for professional usage but it makes to have worst situation now for me to handle.
                                Metro Shoes customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  yogita17
                                  Jun 13, 2021
                                  Report
                                  Copy

                                  I have purchased a pair of metro footwear from Myntra in April. But with in two months my footwear is damage and the condition is worst. Now Not in use. What can I do. I paid for that.
                                  Metro Shoes customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sonal barad
                                    Jun 13, 2021
                                    Report
                                    Copy

                                    Address: B/16 giriraj sinh dodia,krishna vill 3,jitodiya borsad road, anand

                                    Sir I purchased metro chhapal from ahemdabad..I use only 10 time nd chhap al is broken
                                    Metro Shoes customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Alisha Soni
                                      May 3, 2021
                                      Report
                                      Copy

                                      Address: House No. 1267 Sector 15. B Top Floor Chandigarh

                                      R. sir, I have purchased a pair of platform at sector 17 chandigarh, when I have used this product first time and from that day there is so much pain my foot, even I could not move till date, it is not comfortable to Move or there is anything wrong in your products, earlier also I had given complaint regarding this but no action has been taken till date,

                                      So it is therefore requested that ple1 change this product I can't wear it easily, or give me any other product in lieu if this product, ,

                                      I will b thankful for that.

                                      One more req. I can not move due to pain in my foot so please if possible return my complete amount or give me any other product. Thanx.

                                      Alisha Soni, Advocate
                                      Sector 15.b .House no. 1267, Chandigarh.
                                      Mob [protected]
                                      Metro Shoes customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kcee
                                        Mar 25, 2021
                                        Report
                                        Copy

                                        Address: GSSS BAKHROT ,KARSOG MANDI HP 175011

                                        Metro shoes booked on 18 march was very tight. kindly return it. as early as possible.
                                        Metro Shoes customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit