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Mettur Super Services Complaints & Reviews

mssbus.com
1
Updated: Apr 17, 2026
Complaints 213
Resolved
4
Unresolved
209
Bad 😕 It seems that Mettur Super Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mettur Super Services reviews & complaints page 10

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M
M Govindaraj
Oct 27, 2020
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Address: Tambaram.chennai

I am booking one parcel 10/10/20 and booking no 4953940. Sivakasi to tambaram.still 28/10/20 not received.lot of time asked Tambaram and coiambedu parcel service point not responded.
Thank u for supporting

Regards
Vengatesan
[protected]
Mettur Super Services customer support has been notified about the posted complaint.
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    V
    Vasanth Msv
    Oct 25, 2020
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    Address: DIRECTIONS SAVE WEBSITE 9 100 Feet, Scheme Rd, Indira Nagar, New Siddhapudur, Tamil Nadu 641044

    I am booked cracker on[protected], Gokulam cracker, Sivakasi
    And Gokulam crackers delivery parcel by mettur super services sivakasi to mettur super coimbatore on[protected]...
    My tracking LR no.4978369
    My parcel still not received from mettur transport coimbatore.
    Mettur Super Services customer support has been notified about the posted complaint.
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      A
      Arun Pta
      Oct 19, 2020
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      Address: Chennai

      I booked 3 tickets at message service through website in[protected]. But amount debited not receive confirmation message. After 1 day I call mss help line they tell amount refund in 1 week. But amount not refunded. 6 months passed no response. Review my account.
      Mettur Super Services customer support has been notified about the posted complaint.
      Oct 19, 2020
      Updated by Arun Pta       User name
      Ticket deatils

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        C
        Cheirms
        Oct 14, 2020
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        Sobana Trade Links, a small trader, has experienced bad regarding your poor service regarding delivery.
        1. We have booked a parcel on Friday (11.10.2020) from oddanchatram to sivakasi. Way bill no. 4949501. Goods were delivered on 14.10.2020 after heavy followup.
        2. Yesterday we have booked a ghee tin from oddanchatram to your Ttichy
        ( thillainagar branch ). Till now (6.42 pm) the goods wont be delivered.

        When we tried to contact your helpline, Mr. Ragavan is having the habit of switchoff his cell phone after attending his personal calls. No help.

        Kindly inform correct delivery date & time. Otherwise remove your " Next day Delivery " policy from your site. Very poor service.
        Mettur Super Services customer support has been notified about the posted complaint.
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          V
          Vasanth Prema
          Sep 18, 2020
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          17/9/20 time 4:30pm parcel booking in ambattur (Chennai) to chittoor ap : today 18/9/20 time 6:30pm, the parcel not reach in chittoor, my tracking id is 4795386, where is my parcel... What next?
          Mettur Super Services customer support has been notified about the posted complaint.
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            R
            Rajasingapandian
            Sep 9, 2020
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            Address: 114, Ponmandurai road, chinthalagundu village, dindigul - 02

            We placed our order on 29.5.2020 and our PNR no: 4175028 at 3.35 pm at tambaram office to dindigul 4 bundle 35 litre can 10 nos 25 kgs bag 4 nos and 1 box but didn't still didn't receive 1 bundle till now ( 09.09.2020 ) we have tired lot to get our bundle back but in tambaram and koyembedu office they are not even responding and we asked in dindigul branch they are also not responding properly. I request the head office to take immediate action and send our bundle to dindigul branch.
            Mettur Super Services customer support has been notified about the posted complaint.
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              S
              Sajith ahamed
              Sep 4, 2020
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              Address: Pattukottai

              To :. Mss transport
              Head office
              Subject
              Parcel opened (Shirts missing)
              Sir, parcel sent from lakhsmi nx (Bangalore) to fashion mens wear (Pattukottai), g. C:[protected]/08/2020).
              Shirts were missing and the parcel were damaged, kindly need the loss of investment and proper response. I am waiting for u call
              Mettur Super Services customer support has been notified about the posted complaint.
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                B
                bull lrn
                Sep 3, 2020
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                Address: LRN MOTORS, RAMAKRISHNA ROAD, SALEM.

                MSS TRANSPORT LR NO : 4598475

                FROM : CHINNIAMPALAYAM
                TO : SALEM HUB

                DISPATCH DATE :[protected]
                RECEIVED DATE :[protected]

                MISSING SPARE : HYDRAULIC OIL 50 LIT - 1 QTY

                With respect to the above MSS transport in Salem main Hub, we have not received 1 qty of Hydraulic oil ( 50 lit ). We are not getting any positive response from MSS Transport regarding this issue.
                We need your kind support to receive the material.As early as possible, Please do needful.
                Mettur Super Services customer support has been notified about the posted complaint.
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                  T
                  thiyagu automotives
                  Aug 31, 2020
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                  Address: BHAVANI

                  My parcel not recieved which is booked on[protected] from sidhapudur, the reply from thier office is too worst, even i saved the call record for refernce.
                  Mettur Super Services customer support has been notified about the posted complaint.
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                    A
                    Asianpowertools
                    from Delhi, Delhi
                    Aug 28, 2020
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                    Address: 44/25,bypass road ,ambur

                    My Bill no is : 4635501

                    Booking from Ambur

                    Booking date: 25/08/2020

                    Booking to Virudhunagar

                    Material Not Reached to Virudhunagar after 3 working days from my booking

                    Customer reject the order.

                    MSS will take responses for this rejection.

                    We never expect this from MSS and we will think for change the services from today onwards.

                    We need action for this failure issue.
                    Mettur Super Services customer support has been notified about the posted complaint.
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                      S
                      Sabaresh
                      Aug 22, 2020
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                      I have booked a parcel from Madurai to nagercoil of live fishes. They said it will be delivered on same day evening. But now they are saying that it will take two more days. I have booked on Saturday early morning. Due to Sunday lockdown they are saying that it will be delivered on Monday afternoon only
                      Mettur Super Services customer support has been notified about the posted complaint.
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                        S
                        Sabir maknojiya
                        Aug 6, 2020
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                        Address: Benglor karnatak

                        Sir rifand kab milega
                        Mettur Super Services customer support has been notified about the posted complaint.
                        Aug 06, 2020
                        Updated by Sabir maknojiya                         Sir rifand kab tak milega

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                          S
                          Samson Hitech Engineering
                          Aug 6, 2020
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                          Address: Chennai

                          Dear sir/madam,
                          We have booking for mss transport from madhavaram branch.
                          The lr. No is 4099985 on 21.03.2020.
                          From:chiniampalayam to:madhavaram
                          But the parcel mobile number is not responding then the parcel shop is closed. My material is locked the parcel service. I need in my material immediately. So please kindly find the request
                          Mettur Super Services customer support has been notified about the posted complaint.
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                            R
                            Ragram
                            Jul 21, 2020
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                            Address: Madurai

                            Lr no.4412256 booked on 17-july 2020 at madurai and still no information about reaching at palani..
                            Emergency material sent and could not able to serve..
                            Mettur Super Services customer support has been notified about the posted complaint.
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                              R
                              Ragram
                              Jul 21, 2020
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                              Resolved

                              poor customer service

                              Address: METTUR H.O Mettur Transports 9/29, Square market, Mettur Dam - 636401. Phone: 04298-244371,9443312370

                              Booking place phone not picked - [protected]

                              Destination phone switched off - [protected]

                              Booked on 18th july 2020.
                              Status not updated in portal.

                              Customer care number - [protected] - switched off

                              Mettur ho numbers[protected]Number not available) [protected] (Not picking the call).

                              Chennai main office - [protected] (Not picking the call).

                              Are...
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                              J
                              jai sundar
                              Jun 19, 2020
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                              Address: Chengalpattu,chennai

                              I parceled my bike from chennai to tirunelveli.in chennai from chengalpattu office i parceled on 17.6.2020. They billed me 1716 rs and asked me 2300 rs. To send the bike safely i also paid the money but while getting my bike in tirunelveli my one side tank was broken. I reported in tirunelveli office about this they told me to raise complaint to get claim the amount. To change my tank it costs 2000 rs. So kindly do some favour asap. I have attached the pics with this.
                              Mettur Super Services customer support has been notified about the posted complaint.
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                                M
                                Mukesh@98
                                from Bengaluru, Karnataka
                                Jun 18, 2020
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                                Address: Tamil nadu

                                Worst service my bike is scratched and damaged
                                Mettur Super Services customer support has been notified about the posted complaint.
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                                  N
                                  nagarajanrajan
                                  Jun 17, 2020
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                                  This is nagarajan, we booking the mticket in mss mobile app, the ticket is cancelled the transaction amount is not transfered in my account please kindly transfered the amount in my account. The ticket details is given below

                                  1. Mss mticket
                                  Date: 22.03.2020, pnr no. 2944874, time 09.30 pm, from: gopi, to:chenna. Boarding place: gopi, seat no. 2, amount 997/-
                                  This above ticket is cancelled in mss service,

                                  2. Mss ticket
                                  Date: 23.03.2020, pnr no. 2946429, time: 08.15 pm, from: gopi to: chennai,
                                  Boarding place: gopi, seat no:2, amount 615/-.
                                  This ticket is cancelled my sefl

                                  So, kindly two ticket amount is transfered in my account

                                  Thanking you

                                  Thanks & regards
                                  S. Nagarajan
                                  Mettur Super Services customer support has been notified about the posted complaint.
                                  View replies
                                  Booked compliant no body not responsible
                                  Reply
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                                    H
                                    Haravi
                                    May 10, 2020
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                                    Address: Madipakkam

                                    M. S. S transport

                                    Parcel: 3859518
                                    Date:[protected]:35
                                    Fr: singanallur
                                    To: guindy
                                    Item: w poly (4)
                                    Amt: 572[topay]

                                    Track:
                                    www.metturtransports.com

                                    The above-mentioned parcel number having 4 poly bags and out of that 1 parcel bag missed by your team on feb month and they can't able to identify it..

                                    Kindly provide the refund amount for that.

                                    Total value the missed bag 2025
                                    Mettur Super Services customer support has been notified about the posted complaint.
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                                      L
                                      Loknath Aaju
                                      from Mumbai, Maharashtra
                                      Sep 28, 2019
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                                      Address: 560083

                                      I had booked bus from bangalore to salem at 2:15 pickup in electronicity and drop was confirmed at 5 pm in salem new bus stand. However bus was arrived 30 mins delay and driver had stopped bus in hosur for more than 30 mins. Our drop is delayed to 2 hours. It is completely waste of booking the bus in advance as the normal bus travel would be much earlier and easier. The cost of paying for bus is not worthier now as we are not reaching on time and our day plan is ruined because of this delay.
                                      Mettur Super Services customer support has been notified about the posted complaint.
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                                      My product is not delivering plz my product is delivered coming fast
                                      Reply
                                      Parcel no:3534459
                                      Booked from tiruchencode to kumbakonam on 22nd said to be delivered on 23rd.
                                      But it has been 2 days still i didnt get the parcel.MSS office person told that, due to non availability of space parcel left at salem office without being informed.How they can make a parcel left without informing?Is it fair?
                                      Reply
                                      As my friend send one parcel to me...but I'm not receiving that parcel..
                                      My name J.jaganathaselvan
                                      My mob num [protected]
                                      My parcel number GC no: 4028358
                                      Reply
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