Mettur Super Services Complaints & Reviews

Sobana Trade Links, a small trader, has experienced bad regarding your poor service regarding delivery.
1. We have booked a parcel on Friday (11.10.2020) from oddanchatram to sivakasi. Way bill no. 4949501. Goods were delivered on 14.10.2020 after heavy followup.
2. Yesterday we have booked a ghee tin from oddanchatram to your Ttichy
( thillainagar branch ). Till now (6.42 pm) the goods wont be delivered.

When we tried to contact your helpline, Mr. Ragavan is having the habit of switchoff his cell phone after attending his personal calls. No help.

Kindly inform correct delivery date & time. Otherwise remove your " Next day Delivery " policy from your site. Very poor service.

17/9/20 time 4:30pm parcel booking in ambattur (Chennai) to chittoor ap : today 18/9/20 time 6:30pm, the parcel not reach in chittoor, my tracking id is 4795386, where is my parcel... What next?

We placed our order on 29.5.2020 and our PNR no: 4175028 at 3.35 pm at tambaram office to dindigul 4 bundle 35 litre can 10 nos 25 kgs bag 4 nos and 1 box but didn't still didn't receive 1 bundle till now ( 09.09.2020 ) we have tired lot to get our bundle back but in tambaram and koyembedu office they are not even responding and we asked in dindigul branch they are also not responding properly. I request the head office to take immediate action and send our bundle to dindigul branch.

To :. Mss transport
Head office
Subject
Parcel opened (Shirts missing)
Sir, parcel sent from lakhsmi nx (Bangalore) to fashion mens wear (Pattukottai), g. C:[protected]/08/2020).
Shirts were missing and the parcel were damaged, kindly need the loss of investment and proper response. I am waiting for u call

MSS TRANSPORT LR NO : 4598475

FROM : CHINNIAMPALAYAM
TO : SALEM HUB

DISPATCH DATE :[protected]
RECEIVED DATE :[protected]

MISSING SPARE : HYDRAULIC OIL 50 LIT - 1 QTY

With respect to the above MSS transport in Salem main Hub, we have not received 1 qty of Hydraulic oil ( 50 lit ). We are not getting any positive response from MSS Transport regarding this issue.
We need your kind support to receive the material.As early as possible, Please do needful.

My parcel not recieved which is booked on[protected] from sidhapudur, the reply from thier office is too worst, even i saved the call record for refernce.

My Bill no is : 4635501

Booking from Ambur

Booking date: 25/08/2020

Booking to Virudhunagar

Material Not Reached to Virudhunagar after 3 working days from my booking

Customer reject the order.

MSS will take responses for this rejection.

We never expect this from MSS and we will think for change the services from today onwards.

We need action for this failure issue.

I have booked a parcel from Madurai to nagercoil of live fishes. They said it will be delivered on same day evening. But now they are saying that it will take two more days. I have booked on Saturday early morning. Due to Sunday lockdown they are saying that it will be delivered on Monday afternoon only

Sir rifand kab milega

Dear sir/madam,
We have booking for mss transport from madhavaram branch.
The lr. No is 4099985 on 21.03.2020.
From:chiniampalayam to:madhavaram
But the parcel mobile number is not responding then the parcel shop is closed. My material is locked the parcel service. I need in my material immediately. So please kindly find the request

Lr no.4412256 booked on 17-july 2020 at madurai and still no information about reaching at palani..
Emergency material sent and could not able to serve..

Booking place phone not picked - [protected]

Destination phone switched off - [protected]

Booked on 18th july 2020.
Status not updated in portal.

Customer care number - [protected] - switched off

Mettur ho numbers[protected]Number not available) [protected] (Not picking the call).

Chennai main office - [protected] (Not picking the call).

Are...

I parceled my bike from chennai to tirunelveli.in chennai from chengalpattu office i parceled on 17.6.2020. They billed me 1716 rs and asked me 2300 rs. To send the bike safely i also paid the money but while getting my bike in tirunelveli my one side tank was broken. I reported in tirunelveli office about this they told me to raise complaint to get claim the amount. To change my tank it costs 2000 rs. So kindly do some favour asap. I have attached the pics with this.

Worst service my bike is scratched and damaged

This is nagarajan, we booking the mticket in mss mobile app, the ticket is cancelled the transaction amount is not transfered in my account please kindly transfered the amount in my account. The ticket details is given below

1. Mss mticket
Date: 22.03.2020, pnr no. 2944874, time 09.30 pm, from: gopi, to:chenna. Boarding place: gopi, seat no. 2, amount 997/-
This above ticket is cancelled in mss service,

2. Mss ticket
Date: 23.03.2020, pnr no. 2946429, time: 08.15 pm, from: gopi to: chennai,
Boarding place: gopi, seat no:2, amount 615/-.
This ticket is cancelled my sefl

So, kindly two ticket amount is transfered in my account

Thanking you

Thanks & regards
S. Nagarajan

M. S. S transport

Parcel: 3859518
Date:[protected]:35
Fr: singanallur
To: guindy
Item: w poly (4)
Amt: 572[topay]

Track:
www.metturtransports.com

The above-mentioned parcel number having 4 poly bags and out of that 1 parcel bag missed by your team on feb month and they can't able to identify it..

Kindly provide the refund amount for that.

Total value the missed bag 2025

I had booked bus from bangalore to salem at 2:15 pickup in electronicity and drop was confirmed at 5 pm in salem new bus stand. However bus was arrived 30 mins delay and driver had stopped bus in hosur for more than 30 mins. Our drop is delayed to 2 hours. It is completely waste of booking the bus in advance as the normal bus travel would be much earlier and easier. The cost of paying for bus is not worthier now as we are not reaching on time and our day plan is ruined because of this delay.

Hello sir/madam,

My son and his school friends along with his school teacher were traveling from coimbatore to chennai on 19th sep 2019 after finishing competition at coimbatore in the subjected bus no., on 20th sep 2019 early morning they got down at vandalur... After some time my son realized that his mobile phone was not taken from the bus, immediately school teacher called bus driver number [protected] and informed about this (Number received by sms during booking), after some time driver called back and informed that mobile phone taken safely the same will be handed over to mss chennai office and we can collect there...

Some time later my son called my wife's number and explained all what happened, i immediately called my sons number to ensure, the call answered by conductor and he said mobile can be collected at mss, chennai office... (This conversation recorded in my mobile)

I visited mss, chennai office on 22nd sep 2019, met mr. Karupaswami he said, no one handed-over the phone, then i explained all the details and shared the conversation which i recorded, since the conductor mentioned mss name in the conversation he agreed to check internally and come back to me...

Before file police complaint i thought to bring this issue to mss management notice, my problem is my sons number should not misused...

Regards,
Jayaraj

Dear sir,

We booked 1 no. of gunny bag (Wooden Pattern) from Ambattur to Ranipet on 25.05.2019 vide LR No.3027813.

Our customer is not yet received the items till now i.e. 25.06.2019 more than a month. While we are checking through online the status, its shows as delivered. We contacted the representative of the Ranipet Branch Mr. Dinesh, he said that he had wrongly entered as dispatched the material.

We are personally following him daily.

he is not responding our calls and no proper response in person also. Please take necessary action against him & our consignment.

Dear sir/madam,

We have booked the material through mss transports kalasipalyam branch from bangalore to mettupalayam lr no:089185 dt:[protected] but still they have not delivered the material till today the customer is in very urgent need of material.

So, please deliver the material today itself with out any delay

Matter most urgent..

Waiting for your early reply