Mettur Super Services Complaints & Reviews

Hello sir/madam,

My son and his school friends along with his school teacher were traveling from coimbatore to chennai on 19th sep 2019 after finishing competition at coimbatore in the subjected bus no., on 20th sep 2019 early morning they got down at vandalur... After some time my son realized that his mobile phone was not taken from the bus, immediately school teacher called bus driver number [protected] and informed about this (Number received by sms during booking), after some time driver called back and informed that mobile phone taken safely the same will be handed over to mss chennai office and we can collect there...

Some time later my son called my wife's number and explained all what happened, i immediately called my sons number to ensure, the call answered by conductor and he said mobile can be collected at mss, chennai office... (This conversation recorded in my mobile)

I visited mss, chennai office on 22nd sep 2019, met mr. Karupaswami he said, no one handed-over the phone, then i explained all the details and shared the conversation which i recorded, since the conductor mentioned mss name in the conversation he agreed to check internally and come back to me...

Before file police complaint i thought to bring this issue to mss management notice, my problem is my sons number should not misused...

Regards,
Jayaraj

Dear sir,

We booked 1 no. of gunny bag (Wooden Pattern) from Ambattur to Ranipet on 25.05.2019 vide LR No.3027813.

Our customer is not yet received the items till now i.e. 25.06.2019 more than a month. While we are checking through online the status, its shows as delivered. We contacted the representative of the Ranipet Branch Mr. Dinesh, he said that he had wrongly entered as dispatched the material.

We are personally following him daily.

he is not responding our calls and no proper response in person also. Please take necessary action against him & our consignment.

Dear sir/madam,

We have booked the material through mss transports kalasipalyam branch from bangalore to mettupalayam lr no:089185 dt:[protected] but still they have not delivered the material till today the customer is in very urgent need of material.

So, please deliver the material today itself with out any delay

Matter most urgent..

Waiting for your early reply

Travelling in MSS semi sleeper AC 9:30 pm from Erode to Chennai today.

My seat no. 20, which is full of wet.

When I ask they told me to keep blanket in seat.

How could I travel with this. My dress got wet too.

Worst travel experience.

Not giving additional blanket for me to use.

Since my dress is wet, I couldn’t travel comfortably.

No one are ready to address my issue.

I couriered plywood in six package.. Everything is wet and inpropriate response from the branches.. Its worth 30000 amd all the ply woods are wet... My customer is not ready to accept it, but the courier package service is not responding to my complaint.. I need necessary action to take against them and if my customer rejects the product, my moneybis loss

Sir.
Naan trichy la irunthu ennoda bike book pannunan chennai ku
But koyembedu branch la paarthan. Bike front fulla damage aagiruku.
So neenga sariyana action edukkanum please.
Booking date : 16.02.19
My name : manoj
Mynumber : [protected]
Parcel lr : 2763840
Toopay amount tax+loading+unloading = 1600/-
Issue branch : mettur super service,
Koyembedu, near rohini theatre signal

The numbers which is been provided in the red bus app are not attending the call.. We the people booking tickets with mss are not calling to chit chat with the people on the other side.in case of emergency only we are calling. What the hell service he is providing.. Worst service on this earth.. I'm gonna tell all my friends and relatives not to book bus in mss

Rs 115 was my bill n i gave 200. I was asked for the change. I didn't have, i was to see the message before n bring the change. I was denind the parcel n was asked to walk out for not having the change. I get the situation but the behaviour was so rude n threating. I strongly recommend a serious consideration. A strong no for such service providers. #mettursupperservice #worst #customer #experience #strong #no

Hi, i have sent my scooter through mettur transports parcel service. They charged me 1300 with bill and 200 without bill for parcel charges. They mentioned that next day delivery and no need to pay anything.

When i went to delivery office they asked me 50 rupees for unloading.in the bill it was clearly mentioned that loading and unloading charges were 0. Hence i asked bill. They mentioned that, they will change it in the bill. But not ready to give office seal.

In the online, they gave the helpline no. I called the helpline and trying to make a complaint. The helpline guy speaking very rudely and started scolding at me in 1 min 39 sec conversation. No respect to customer at all.

About the transport, scooter brakes were broken and lot of scratches as well. No point of paying 200 rupees for packing.

I'm really upset by the helpline guy behaviour.

Sir last week saturday booked a parcel in chennai koyembedu office till now not reached to my home town kangeyam sterday i communicated n koyembedu office they simply saying booked person not written d booked reference number n box so v not send d parcel reference number mentioning s our duty or branch conteolllers duty pls contact n send tat early

Dear sir.
I m jaffar from [protected]@live.com engineering solution, proprietary this company. But u r mettur dam officer not responding and useing bad words, i ask my material. He say this going on bavani. But i already ask very urgent this one. To day comit this so i need this one today. He say day after tomorrow if not reach me i take legal action for mss so pl kindly respond

First thing say your staff customer response

Thanks

Truly
A. Jaffar

This is sureshkumar i buying firecrackers on greenwing creackers that is prepaid metod. They was booking parcel sivakasi to anthiyur on 10/11/2017. But still now material not received i am tryng many times the parcel service did not give proper response..
So i want refund money from them as material cost.
My contact details : [protected]

Thank you

Details are below:
Parcel booking date - 11/10/2017
Amount - rs.2504
G. C. No - 1674208

HI SIR,

I have booked ticket chennai to dharapuram in mettur super services, please find the attached ticket details.

Boarding point in chrompet at 9.15 pm its mentioned in the ticket, i have been waited from 8.00 pm to 2.30 pm.

Nearly 6.30 hrs in the bustand. Till now the bus is not came I have tried to reach mobile and land line number

which is mentioned in the ticket .[protected],...