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Mettur Super Services Complaints & Reviews

mssbus.com
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Updated: Feb 14, 2025
Complaints 206
Resolved
4
Unresolved
202
Bad 😕 It seems that Mettur Super Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mettur Super Services reviews & complaints page 11

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R
Rodney simon
from Ernakulam, Kerala
Sep 23, 2018
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Address: 641044

Rs 115 was my bill n i gave 200. I was asked for the change. I didn't have, i was to see the message before n bring the change. I was denind the parcel n was asked to walk out for not having the change. I get the situation but the behaviour was so rude n threating. I strongly recommend a serious consideration. A strong no for such service providers. #mettursupperservice #worst #customer #experience #strong #no
Mettur Super Services customer support has been notified about the posted complaint.
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Dear sir/mam.my parcel booking from covai to thrichangodu. at covai Lr number 2705100 name xavier.low whight parcel.charge 600+loading 60+unloading 20.this is very high compare then other transport.last week i was take same delivery 360.this too much bad opinion against your organization
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    G
    Gowris6
    from Hyderabad, Telangana
    Sep 3, 2018
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    Address: Bangalore, Karnataka, 560068
    Website: www.metturtransports.com/index.php

    Hi, i have sent my scooter through mettur transports parcel service. They charged me 1300 with bill and 200 without bill for parcel charges. They mentioned that next day delivery and no need to pay anything.

    When i went to delivery office they asked me 50 rupees for unloading.in the bill it was clearly mentioned that loading and unloading charges were 0. Hence i asked bill. They mentioned that, they will change it in the bill. But not ready to give office seal.

    In the online, they gave the helpline no. I called the helpline and trying to make a complaint. The helpline guy speaking very rudely and started scolding at me in 1 min 39 sec conversation. No respect to customer at all.

    About the transport, scooter brakes were broken and lot of scratches as well. No point of paying 200 rupees for packing.

    I'm really upset by the helpline guy behaviour.
    Mettur Super Services customer support has been notified about the posted complaint.
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      M
      Mssmuthu
      from Gudiyattam, Tamil Nadu
      Jul 28, 2018
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      Website: [email protected]

      Sir last week saturday booked a parcel in chennai koyembedu office till now not reached to my home town kangeyam sterday i communicated n koyembedu office they simply saying booked person not written d booked reference number n box so v not send d parcel reference number mentioning s our duty or branch conteolllers duty pls contact n send tat early
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      Mettur Super Services customer support has been notified about the posted complaint.
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        J
        Jaffar Jaffar
        from Nadapuram, Kerala
        Apr 1, 2018
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        Address: 636402

        Dear sir.
        I m jaffar from [protected]@live.com engineering solution, proprietary this company. But u r mettur dam officer not responding and useing bad words, i ask my material. He say this going on bavani. But i already ask very urgent this one. To day comit this so i need this one today. He say day after tomorrow if not reach me i take legal action for mss so pl kindly respond

        First thing say your staff customer response

        Thanks

        Truly
        A. Jaffar
        Mettur Super Services customer support has been notified about the posted complaint.
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        I sent parcel to Guindy branch. Guy in this branch asking loading unloading charges of RS.20 for each parcel. I paid bill along with loading/unloading charges, they why I need to pay additional. Worst behaviour.
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        I booked a bus from Mettur to Chennai. I don't receive SMS for bus details. While contacting the office for bus and contact details, I don't get proper reply. I didn't get correct information on this.Their way of communication is very rude. I just want to correct their way of communication. I just want to get the issue solved
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          R
          ram2810
          from Delhi, Delhi
          Nov 11, 2017
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          Address: Erode, Tamil Nadu, 638502

          This is sureshkumar i buying firecrackers on greenwing creackers that is prepaid metod. They was booking parcel sivakasi to anthiyur on 10/11/2017. But still now material not received i am tryng many times the parcel service did not give proper response..
          So i want refund money from them as material cost.
          My contact details : [protected]

          Thank you

          Details are below:
          Parcel booking date - 11/10/2017
          Amount - rs.2504
          G. C. No - 1674208
          Mettur Super Services customer support has been notified about the posted complaint.
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          Sir I send parcel to kaveripatnam from Chennai veppari on 12th Feb 2018 (G C no 1909223)but they didn't deliver to kaveripatnam till today 22nd Feb we tried the both of parcel centers they are not giving reply and responds too.

          parcel - Comment #3014835 - Image #0
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          I was booked yesterday in mss travel mobile app payment success but not booking were is my amount ticket I'd no. 02592945 I cannot contact mss customer care
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          I have booked 4 tickets, unfortunately one o[censored]s is cannot able to travel but I didn't cancel any ticket. The driver has taken this additional ticket and loaded a person for my reservation and collected money from that person.
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            R
            rafeeqmca1
            from Mumbai, Maharashtra
            Aug 14, 2014
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            Resolved

            No bus service, no refund

            Address: Chennai, Tamil Nadu

            HI SIR,

            I have booked ticket chennai to dharapuram in mettur super services, please find the attached ticket details.

            Boarding point in chrompet at 9.15 pm its mentioned in the ticket, i have been waited from 8.00 pm to 2.30 pm.

            Nearly 6.30 hrs in the bustand. Till now the bus is not came I have tried to reach mobile and land line number

            which is mentioned in the ticket .[protected],...
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