Mettur Super Services Complaints & Reviews

I have ordered a cot from Tirupur and it is booked for delivery to Trichy Woraiyur branch (G.C:[protected]. but, the cots have not arrived yet. only the legs of the cot have arrived in Trichy Woraiyur branch. Last week when I asked them they said that they will send the part of the bed. but, till today they have not sent it. today when I asked them in person they said that they will definitely send it today but still the parts of the bed have not arrived in Trichy woraiur branch. I'm not satisfied with the service of M.S.S .I think Trichy hub doesn't follow proper loading and unloading schedule. If the loading and unloading lists were followed properly my booking would not have been delayed. Management should ensure that all employees at the Trichy hub follow proper work norms.

I have booked a courier in 21.03.2023. It just a 100 Km. Already it took 3 days .
Please let me know when will I get?

Worst parcel service I have ever seen. And worst customer support.
Transported bike from bangalore on 18/3/23 and received in erode on 22/3/23. Spent ₹1800 for transportation charges and now i need to spend another ₹3000 for the damages what they have did. They took 4 days to transport my bike and they broke indicators, number plate, clutch lever, danger visor, and break lever also. I asked them in erode branch and they said while they unload my bike there was already a damage and when they spoke to bangalore branch and informed me that, while they load my bike there was no damages and they were not sure how it was happened. After they were saying they will not be responsible for the damages as it is mentioned earlier. I agree to thier words but there may be a scratches or slight damage but not like these.

This is my worst experience i had with MSS. Instead of booking in parcel service if i booked in bus also, it wont get damaged like these. I have all the proofs and photos regarding the damages they made. Even they promised to deliver one day and they delayed.

Booking courier from Banglore to Kanyakumari, they promise to deliver next day, but its been 6 days the product not received,
status intransit

07.01.2023 I booked percel from kalasipalayam (Bangalore) in mettur super service transport to chennai. Till now i didn't get my parcel and 5 days over till not loading. They put parking in chamrajpet branch. i call daily to kalasipalayam, chamrajpet, headoffice, chennai hub. "They said, wait sir, we are searching"..till now they are searching my parcel. This is not good delivery. Very very bad experience with MSS. So deliver my parcel immediately.

My parcel number is 12520850

15.12.2022 my friend give the parcel to coimbatore city podhanur branch mettur super service transport. But 5 days over not loading my parcel in Podanur branch. Before loading i pay full cash.but mss transport collect the money and not loading the parcel.i call daily in Podanur m.s.s transport office but he is say today loading, today loading but not loading my parcel . This is not good delivery. Very very bad delivery. I want my parcel immediately. Please loading my parcel .

Very very worst parcel service and worst customer care In my parcel which came from Tirupur (pushpa theatre) to Coimbatore (Malumichampatti) is having hole in the bundle and 6 products missing, . no one is taking responsibility for my loss, I am asking them for more than 10 days still no response from their side and the Manager of Tirupur branch is very very worst of all he's not capable for manager posting very worst person.

Shirts, belt, hanger, cap.

LR no :11872906 dt :12-10-22 booked from sivaksi but not delivered to Kurnool till 23-10-22 .please resolve ASAP

I have booked my parcel in Bangalore at (07.10.2022)Lr number 11797785 But till I not received my parcel (15.10.2022)I have called to dodlapur, [protected] pennya, [protected]kamrajpet and also to the manager banglore [protected] but no one is properly responding, daily they are saying today parcel will receive and not a proper response. This is the very worst behaviour of the staff. Last one week my production is stopped due to this parcel, Heavy loss for me. one of the worst behavior of staff.
as soon as possible kindly deliver my parcel

Parcel no 11913155 from kovilpatti to Arakkonam
Booked on 14/10/22
Received on 15/10/22

I bought some goods from kovilpatti by online and they send parcel to Arakkonam on Mettur Parcel service.
It is a very small and light weight also, they charged me rs 440, this is very very very high for that.
Arakkonam Mettur transport staff also shocked and told sir this is worth for rs 100 is maximum.

I need reply please
Baskar
[protected]

Reference to the above i ordered crackers from sivakasi. Yesterday i received parcel at vandavasi 604408 delivery centre. The parcel was tampered opened some crakers was taken. We believe your logistics but your delivery centres spoil your name. Kindly take some necessary action... My GC number is 11776812

Self have booked courier a dining table with 4 chairs from Salem to Chennai.

MSS charged the amount for packing as well, but while taking the delivery at Chennai Tambaram office, table has come without packing and one chair got broken fully.

While asking for the damages they are not giving any proper answer and not given any damage charges as well.

Very worst service
Not recommended for utilisation
General public like me should not get affected.

24th i booked the materials to tenkasi ( Shenkottai) from walltax road G.C 11620182 till my client not receive this materials past 3days we are trying to get materials but no person to proper response the materials was lying in Kakkalur hub why they are not sending I dnt know, the bill value was 70k and now my client was refuse to take material he tell he will buy there itsel[censored] take it return and i can't take this return again, I also taken the material from market and they will not take return now who will pay the money and i talked also today evening this number [protected] and she said today it will dispatch like that pls coordinate with ur people and send this today night itself tomorrow customer will not except this material and i give u my client number kindly u talk to him for ur side apologies and make sure convince him to take the material his name Dinesh - [protected]

Mss karimangalam agaram road 2c
Here, they're asking 10% Hamali (unload) charges, but in receipt it shows only 5%, i want clarify about this..

[protected] parcel number. Booked from surandai to bangalore.
MSS is not answering and not giving the parcel. Due to poor service, they mis-paced the parcel.

My friend booked a bike september 13 but. unfortunately your staffs missed unload the vechile, still September 15th no response for me and not attending my call

Booking no[protected]boxes Sidhapudur to Tindivanam boxes, product damaged

Booking no.[protected] sept 22. Received on 13 the sept22. With damaged parcel boxes, damage product. Very worst service

Hi this is Rajesh, 22 i had booked tickets from Chennai to kangayam on 10th September in mss app. After applying ticket i paid Rs.997 it through phonepe and payment request also I got from name PAYU after paying money is successfully debited and seat is not booked. And i called 4-5 customer care numbers they didn't even responded. I borrowed money from my relations to go for hometown but now it all went waste. So please help me.