Mettur Super Services Complaints & Reviews

Mss karimangalam agaram road 2c
Here, they're asking 10% Hamali (unload) charges, but in receipt it shows only 5%, i want clarify about this..

[protected] parcel number. Booked from surandai to bangalore.
MSS is not answering and not giving the parcel. Due to poor service, they mis-paced the parcel.

We had booked 2 rolls on 6.9.22 at MSS Chennai (Maduravoyal) to Mettur Transport ( mSs ), 10, Chinnasamy Naidu Road, Pragathi Hospital Opposite, Sidhapudur, Coimbatore vide LR #: 11364560, on To pay basis (Rs. 280/-).
This still shows IN TRANSIT on your site. When we tried reaching your Chennai Hub, they said that the material reached Coimbatore. We tried reaching Ph:[protected], which is all-time busy, and no response. So we sent our...

My friend booked a bike september 13 but. unfortunately your staffs missed unload the vechile, still September 15th no response for me and not attending my call

Booking no[protected]boxes Sidhapudur to Tindivanam boxes, product damaged

Booking no.[protected] sept 22. Received on 13 the sept22. With damaged parcel boxes, damage product. Very worst service

Hi this is Rajesh, 22 i had booked tickets from Chennai to kangayam on 10th September in mss app. After applying ticket i paid Rs.997 it through phonepe and payment request also I got from name PAYU after paying money is successfully debited and seat is not booked. And i called 4-5 customer care numbers they didn't even responded. I borrowed money from my relations to go for hometown but now it all went waste. So please help me.

I had transported my new bike from madurai to Tirunelveli (Ambasamudram), received it broken right hand break and scratches on the right side. When asking about the same they replied we are not responsible for the damage. They were irresponsible and very rude.. I request the concerned authorities to kindly take the necessary action and provide me compensation for the damage I fixed. Thank you and looking to hear from you..

G.C[protected]
I have booked two (2) cartoon box from chennai wall tax road to Kumbakonam on 12.08.2022.
One cartoon box has been delivered @ Kumbakonam and another one is missing i am continuously following with Mettur wall tax road where i have originally booked the parcel, but they are so unprofessionally answering till date they are not even able to tell where my missing parcel is so casually the booking staff is behaving. 8 days has gone and my parcel is not been able to track. Mind you i had booked a very expensive thing in the parcel and if it doesn’t get back as soon as possible i will sue mettur super service.
Hoping to resolve this matter @ earliest or else i will have to take this matter on social media and also i will make sure that no one else get into your trap by booking with you.
My mobile number [protected]

Hi, I booked in MSS (Bill no :[protected] for transporting my bike from Namakkal (Salem Road Branch) to Bangalore (Madiwala) on August 15th. I was informed that the vehicle may not come on 15th as it's a holiday, but it will transferred the next day. But the status was not updated in tracking till Aug 17th, So I called Madiwala office and the contact person told that bike has reached. I spent on Auto to reach Madiwala office only to find out that bike has not even be shipped from Namakkal yet. When I asked Namakkal contact person he told that there was no space in vehicle, that's why my bike was not shipped. But I was not informed earlier and I spent on Auto going to Madiwala and coming back from there more than 600 rupees. This is as on August 18th 11:56 AM, the tracking status still shows that it's not yet shipped from Namakkal itself and there is no response from any contact persons. I have to spend on Autos/ Cabs just because of my bike transportation delay even after paying more than 2200 rupees for transporting which is delayed by more than 3 days.

We are Using Mettur Super Services for Delivery purpose, but machines are not reaching like we send, Machines are damaged while receiving . Shape are totally collapse, lots of scratches, paints are removed, broken the machine, kind of issues we are facing, because of this sender and receiver both are facing losses, Kindly Need to work not to repeat these kind of services and provide us free transport service as a compensation.

Vanakkam sir... June 1 /2022 we sent 55kg organic rice parcel to rajapalayam from mayiladuthurai mss parcel office...we received booking msg but parcel didnt reach rajapalayam till today date july 20/2022 ...already somany times we complained through mss customercare .they said we ll call you wait...we ll call you wait..like that...but sofar we didnt get the details about the parcel...we are suffering mentally &financially...please Kindly take an immediate action...

Booking details:

M.S.S Logistics

Parcel: 10254664
Date:[protected]:35
Fr: Mayiladuthurai
To: Rajapalayam
Item: COLOUR P(1)
Amt: 160 [Topay]

TRACK:
www.metturtransports.com

My booking number 10572716 booked on 30june2022 from Thomas street to thiruvarur.but still I never received my parcel.
Last 7 days I called so many people mss but no response

Morning lately open above 10.90am

Dear sir

I parcelled my tailor machine stand from madurai at june 11th 2022 to Chennai tambaram received june 13th 2022
But it's fully damaged kindly please repair my machine stand or refund my transportation amount please support and do the needful

Parcel was booked from Koyambedu to Avinashi on 09.06.2022 with GC No. 10339759 When I have picked the parcel on 14.06.2022 at Avinashi MSS office, parcel was damaged but after getting delivery signature only they shown parcel to me. So I asked about this issue to MSS office in Avinashi. They have not responded in a right way and they said we are not responsible for anything. This is not the right way to speak to the customers as MSS doing business in Service sector. So please address this issue and revert me back the actions and steps taken to sort out this issue.

On 17th May we booked one pipe bundle and one poly bag from koyambedu to madurai Thirumangalam. But there reached pipe bundle only. Poly bag not reached.

Hi sir,

We have sent a parcel from salem to coimbatore (parcel no:[protected]. Parcel did not arrived at the destination as scheduled and the response is remaining parcel has arrived but this parcel is not arrived and there is no proper response from the branch.

Hi sir,
We have sent a parcel from salem to coimbatore (parcel no:[protected] on 23rd may 2022. Parcel have not reached the delivery station and it is missing. There is no proper response from the delivery branch.

I sent my bike TO COIMBATORE through Mettur super service transport on 14/05/2022 @ 6pm. Vehicle number TNO2AR9452.

BUT TILL DATE I HAVE NOT YET RECEIVED.AT THE TIME OF BOOKING, THEY ASSURED TO DELIVERY ON TUESDAY MORNING 8AM. BUT NOW THEY ARE REPLIED THAT NOT YET REACHED. PLEASE LET ME KNOW THE FATE OF MY BIKE AND DELIVER THE SAME TODAY ITSELF