Mettur Super Services Complaints & Reviews

I sent 4 white bundles from thiruthuraipoondi to Hyderabad Nacharam (#6886485) on July 1st 2021. Parcel went from thiruthuraipoondi to tirchy hub on the next day. My parcel was in tirchy for almost 10 days and I was calling them daily to move it. Finally, they sent my parcel on July 12th 1 out of 4 white bundle and on July 13th another 2 white bundles to chennai. On July 17, I got a message to collect parcel from nacharam. I went to nacharam, but only 3 white bundles were there. I spoke to Prasath and saravannan in tirchy hub, regarding missing white bundle, they told me can't find it, they will pay cash. I said I need the white bundle, prasath said flie a case or do whatever you want, you will not get it. Is it a way you will treat your customer. It is value of more than 15k. It was missed in tirchy hub. So prasath and saravanan were responsible for my missing bundle. I need my missing parcel, kindly do the needful.

M.S.S Transport

Parcel: 6999938
Date:[protected]:47
Fr: Thanjavur
To: Tiruvannamalai
Item: c/box(1)
Amt: 100 [Paid]

TRACK:
www.metturtransports.com

Hi

MSS Mysore asks more money while collecting the package

LR no 6877431

Today asked for package the executive said to pay ₹200 to collect the bag. Immediately he won't give the package he will ask to wait for 45min to deliver the package

I send a parcel on 09/07/2021. It has not received yet (16/07/2021). No proper response from the service.

Sir,

we arun oil and jcb spares from thiruvarur,
we are regularly receiving parcel thr mss parcel. we are facing problem regularly parcel opened and materials missing. last time one 15 ltr oil bucket damaged and till now no remedy taken.

please revert

with regards,
Arun oil and auto spares
thiruvarur

Booking id : 6970920
Where is my booked material. Please give me exact location where it is and delivery time.

Have booked a parcel from Chennai to Marthandam on 09.07.2021. Still it is in transit and no proper response from your end. They are saying Driver number not reachable. Marthandam branch number switched off. Please tell me the exact sceniorio.

Dr sir/madam I have one parcel from Chennai to vallioor, i have a tracking in tha online that parcel on delivery period one day unfortunately I track tha next day in showing in transit, last night I received massage parcel was delivery to mettur transport in vallioor, then I try to call many times but no one to response, today morning I came in mettur transport vallioor office, still not yet open mettur office, I have waiting more than 2 hrs, but again I call to helpline Nd office number no have a responding, no one response my call, I have a loss my time, kindly need to for Ur action, waiting for Ur immediat response highly appreciated, my contact number [protected], parcel tracking number 6955173,

I lost my booked parcel (L.R No: 5710412) from Dharapuram to Nagapattinam on 21 Jan 2021. Total 3 no.s of white bundle was booked by my supplier. In this 1 no.s of bundle was missed. I contacted so many levels of people in MSS office in different location. But these gentle man's are given different answers to me. Mr.Tamil : [protected], Mr. Rajkumar :[protected], Mettur office - [protected], Mettur office -G.M - [protected], Trichy office Manager- [protected]. Last 7 months I am following these gentle man's. But till now I didn't get my missed parcel worth of Rs.10k.
I never seen my this type of worst service in my life. Please take the immediate action to get my missed parcel. M.Selvaraj, SKM Marketing, Nagapattinam[protected]

In my company used monthly for parcel delivery in mss .
What price it shown to pay that amount I had paid but in your agent member asked extra amount for per bag asked 7to 10 rs what charges that why I paid that amount this is nessary please tell me detail

Note:I take the parcell and I only load my truck never use that your agent then why I want to pay extra amount...

2 Ice boxes booked from Vandalore branch on 24.06.2021 to Trichy, They have loaded it on 25.06.2021, AS of today they are telling the parcel was received in Salem. Salem branch people are saying that they are checking it in Trichy Hub. They told they will tell the exact location where it is by 4.30 PM today afterwards they are not picking the phone. due to this we are lost our production, so we are claiming Rs 5000/- to compensate our loss & please also send us the location where the box is??

I have sent to parcel to palladam and pollachi. palladam parcel is lost.no response from the booking location pattukkottai. pollachi parcel is damaged. no response from booking location pattukkottai.

Also I am unable to reach mss head office. I lost around 10k INR becoz of their pathetic service kindly help me to gat justice

Sabarinivas
[protected]

Sir
I am PRAKASH
I am doing part time business flowerhorn fish sale
28.6.21 6pm booked coimbatore to thiruvarur send parcel at our travels reached at 30.6.21 12.30 am box or broken but fish live asked to parcel service not answer clearly . I attached video...

Very very poor response and worst delivery in time

Reg no 6838943 booking the parcel that date too till no response everyone very very poor service your service just 50 km delivery place very long delay and no one respinse I will published the internet your poor service and worst response

Please justify still my parcel not received. due to our parcel booking office in waiting last 3days not shifted to next office
please support

Last three or four occasions especially when snacks/ burfi cartons are in transit, the parcel is wantonly tampered by your people. The delivery center at Guindy have no proper response/answers for our queries. They simply blame the booking point. Though the service charges are cheap these type of attitude by your employees bring bad name for your organization. Please take remedial measures and sack the culprits.
Rajeswari Oil Store, [protected]
Current ticket no. 6801433.

I'm for delivery to 19in my parcel reached time but not parcel reached tirunelveli town Pranch very wost staff very bad begaiviar

Dear all,

Below No. 6780050 parcel booked on 20th June 2021, Madurai to Mettur. As of now still time not dispatched from Madurai. Very important Madison req to Mettur.

Kindly check and Immy delivery to Mettur
My Mob no [protected].

Our person no one picked my phone, already so many time calling Mettur RS office. He is told next 30 min reached vehicle, yesterday morning onwards, but still now not reached Mettur RS office.

Booked on 17/06/2020 at MSS main branch Trichy, palpannai. Booking number 6758437. Till now I'm not getting my parcel. I called lot of times, but they didn't respond.