We had booked 2 rolls on 6.9.22 at MSS Chennai (Maduravoyal) to Mettur Transport ( mSs ), 10, Chinnasamy Naidu Road, Pragathi Hospital Opposite, Sidhapudur, Coimbatore vide LR #: 11364560, on To pay basis (Rs. 280/-).
This still shows IN TRANSIT on your site. When we tried reaching your Chennai Hub, they said that the material reached Coimbatore. We tried reaching Ph:[protected], which is all-time busy, and no response. So we sent our person to Coimbatore, and they said the material didn't receive there and is still in Chennai. Got an alternate number [protected], spoke to him today morning, and he said the material did not receive yet.
We then spoke with your personnel in Chennai, and he said server issue and will revert by evening. (please note: This server issue is there since 12.09.22). There is no response from him.
Now I want to know the exact status of my material.
It is really annoying as my client is very unhappy with our delayed supply and claims that It cost him his respect.
A line in reply with the exact action will be of my help.
Regards,
Nimisha Ram
Cera Chem Pvt. Ltd.
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