Mg University — certificate issuance

My enrollment no: mgu/122/rns280242/002. I have applied for a provisional certificate for my bca which i have completed in the year 2015. I applied for the certificate from mgu website and paid full 5000 rupees online back on 25/04/2018. However still haven't received my certificate. I have sent emails to the mgu certifications team but no response received. And whenever i try to call them on the support no mentioned no response from there side.

So i would request mgu team to please send my certificate asap.
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I applied for migration certificate but I have not received anything regarding that through mobile nor email.i have not even received a confirmation about same from mg university kottayam.i discontinued bcom llb without registration and I joined another college .please helpme, i already paid fees and submitted everything online.

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