Mg University — degree certificate not received yet

Website:

[email protected]

I abinash swain enrollment no. Mgu/131/sn1203060/009
After completion of bscit i have applied for the degree certificate three months back with all the relvant documents mentioned and paid the fee of of rs.5000.00 in favour of mgu on the mgu website, but still i have not received certificate and no response (Not replying) regarding degree certificate through email also. There is not showing any status on the website after login also. It's so unsatisfactory. Here is an attachment of successful payment of degree applied. Please do the needful and necessary action.