Mg University — excessive charge for provisional certificate

Website:

www.mgu.edu.in

Hi,

My name is reshma khatun, i completed my graduation with mahatma gandhi university in the year of 2015, but i got my mark sheet in the month of june 2016. I have applied for provisional certificate online but the charge is 5000 which is way too high for a certificate and if you apply tatkal its 12000 rupees. I got a job where i had to submit certificate for background verification and i had to submit it in urgency, i marked a mail to my university for a confirmation mail that i have competed my graduation from mgu but had no reply, i tried calling the university number which is showing as closed permanently, i marked a mail but there was no response for a week but when i got reply they asked me to all me on two numbers where no one pics the call either its off or busy no one even got the courtesy to call back, later i marked a mail again to the team the other response i get is "please apply online". I lost my job because of the university's irresponsibility and carelessness towards their students. I did apply my certificate but i doubt if i will get it on time because on the website i have checked and found many students didn't even get their certificates and its more than a year. My only request is i want a proper response from the university that why they charging 5000/12000 for just a simple certificate that too they will provide it after 60 days. I want my provisional certificate on my mail as a soft copy so that i can apply for job.

The email i contacted is: [protected]@mgu. Edu.in, website to apply provisional certificate is: www.mgu.edu.in
Quick response will be appreciated.

Regards
Reshma khatun
Ph no: [protected].