Mg University — Migration certificate not received

Address:	Madhepura, Bihar, 110067
Website:	Customer care department od university

I applied for migration certificate online and paid rs 5000 for that, but due to carelessness of courier company it send back. After that i many time try to contact the [protected]/[protected]
Mobile number but no response or pick the phone, no reply of email, director or dde, certificate department no one reply the mail. Till date i not received my certificate.
Funny thing is that mention number and email is customer care number but waste.